In order to find a solution, it can help to identify the root cause of the problem instead of just the symptoms of the issue. As best you can, try to be confident that there’s a solution right around the corner (you just have to find it.) Problem-solving involves identifying the problem, developing possible solutions, and taking the appropriate course of action. In many cases, problem-solving can be quite intuitive and not very difficult at all. And the more you practice your problem-solving skills, the more easier it will be to find solutions. |
Restart the software.
Software problems can stem from a conflict with other programs or simply from difficulties the software encountered when starting up. Shutting the program down and restarting it can sometimes resolve these issues. |
Shut down and restart your computer
If restarting the problematic program doesn't resolve the issue, try rebooting your computer. Once the computer has fully restarted, re-launch the application in question and see if the problem has been resolved. |
Devices not working
If your screens are not working when you plug in to your workstation, unpluging the device that connectos all your peripherals together may reset the functions and start normally. Unplug the power connector from the device, wait 5 seconds, and then reconnect. This method will resolve most issues with blank screens, scanner not working, no printing, or other devices not functioning. |
Reboot
The power of a reboot is undeniable. Power down (shut down) your computer, give it a few moments, then start it back up.
Make sure that you save all of your progress and bookmark any pages you’re using so that nothing is lost when you reboot. |